Customer Service agent ( 6 months convertible to perm) 
📍: Changi, Company bus pickups at Woodlands , Yishun, AMK, Tampines, Pasir Ris, Hougang, Sengkang
🕘: Mon-Fri, Office hours
💰: up to $2500

Duties and Responsibilities
* Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
* Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
* Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
* Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
* Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
* Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

How to Apply: Send your resume to: 📷 jocelynchan@recruitexpress.com.sg 📷 Telegram: @jocelynchan    

Jocelyn Chan  Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)  EA License No: 99C4599 | Personnel EA License No: R1331820