Job Description

The Bed Management Unit (BMU) coordinates and provides efficient and clinically appropriate ward placement of all patients entering or within the National University Hospital.

Duties and Responsibilities

• Responsible for providing bed allocation services and administrative duties in BMU
• Perform bed allocation duties with SAP and other systems, complying to a set of rules and priorities as established by the hospital, and assignment of beds to patients shall be in accordance to patients' needs and choice where possible
• To be able to identify potential bed tight situation and activate bed tight measures
• Coordinate patient movement with wards and other departments based on bed status
• Answer phone calls to handle bed enquiries and respond to or follow up on bed/transfer requests
• To assist in the preparation of management reports and provide statistics as and when required
• Ad-Hoc writing of reports and statistics
• Offer emotional support and help patients cope with their illnesses
• Any other duties as assigned by Reporting Officer

Requirements

• Diploma in any discipline
• Possess minimum of 2 years of relevant work experience, preferably in healthcare
• Conversant with essential software applications such as Microsoft Word, Excel, Access and Power Point and knowledge of SAP is an advantage
• Possess good oral and written communication skills
• Must be a good team player with positive work attitude and able to work independently
• Comfortable with shift working hours