This role is responsible for managing and oversees the day-to-day operations of the University's Shared Services in Student's financial Aid disbursement.

Responsibilities

Financial Aid Disbursement

• Lead a team managing student loans, CPF, Mendaki, scholarship and other financial aid disbursement and support initiatives rolled out by schools / government agencies / funding agencies etc.
• Oversee Sponsorship management and billing
• Monitor debts collection for student loans and sponsorship
• In-charge of government agencies and funding agency claim's submission
• Liaise with banks and government agencies on the financial aid schemes
• Oversees budget for financial Aid disbursement.
• Ensure all the disbursement transactions are promptly and accurately accounted in financial system
• Ensure efficient processes, systems and adequate governance and controls are in place
• Ensure financial aid disbursement comply to the relevant policies and guidelines

Reconciliation and Reporting

• Review monthly, half-yearly and annual variance reporting.
• Review monthly balance sheet review reconciliations, year-end financial reporting, audit schedules etc.

Business Transformation

• Assist or lead business transformation change across systems, processes, people and technology
• Implement process improvement initiatives to enhance operational efficiency and improve staff productivity
• Support the system enhancements

Relationship Management/Customer Relations

• Cooperate and build positive relationships with peers and supervisors to ensure process efficiency and consistency.
• Communicates with funding agencies and other employees to resolve queries/address requests and concerns.

Others

• Assist in internal and external auditors' queries
• Assist Reporting Officer in ad-hoc tasks and/or projects assigned

Requirements

• Bachelor's degree or equivalent qualification in Accountancy
• Minimum 5 years of relevant work experience, with least 2 years of supervisory experience
• Good analytical and critical thinking skills
• Good interpersonal, oral and written communication skills
• High level of independence as well as the maturity and ability to work with staff at all levels
• Proficient in Microsoft office applications (eg. Excel) and IT savvy with using different systems
• Knowledge on the use of IT tools/software such as Power Query, Robotic Process Automation (RPA) is an added advantage

Hiring Institution: NTU