Responsibilities
Admissions application and selection

• Propose admissions selection criteria based on market practices, intake targets, and applicant quality.
• Manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
• Analyze admissions statistics to identify market potential and changes in applicants' preferences.

Supervisory

• Demonstrate proficiency in administrative functions, including training new staff members.
• Lead and develop a team of at least 4 support staff.
• Engage in frequent brainstorming sessions with team members to improve work processes and leverage new marketing approaches.

Administrative

• Support the Deputy Director in reviewing and updating admissions policies and Standard Operating Procedures (SOP).
• Ensure the team adheres to policies and SOPs, particularly in handling sensitive information obtained during admissions.
• Continually impress prospective students and their parents with excellent service.

Requirements

• A degree from a recognized university.
• At least 9 to 10 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
• At least 3 years' supervisory experience and in managing a team with more than 1 direct report.
• Prior experience in business development, partner and/or event management.
• Proficient in MS Office applications and data analytics.
• Good communication skills with an excellent command of written and spoken English with public speaking experience.
• A strong collaborator - ability to work well in within the team and with key stakeholders.
• Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
• Possess strong analytical, interpersonal and customer service skills.

Hiring Institution: NTU