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Senior Assistant Manager/Manager, Employee Engagement & Relations
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Reporting to Employee Relations Lead, the candidate will provide advice and support to members of the wider HR team and line management on all aspects of the employment relationship including performance management, disciplinary and grievances processes. The candidate will ensure that disciplinary case investigations are handled in a fair and timely manner and in alignment with the University's regulations and guidelines.


  • Conduct and manage internal workplace investigations on matters such as grievances, conduct and performance management cases
  • Investigate and resolve complex employee relation cases in adherence to timelines and standards set
  • Ensure proper documentation of investigative steps, findings and recommendations
  • Provide guidance and recommendations to stakeholders on the handling of employee relation issues including but not limited to grievance cases, performance management, misconduct to mitigate risk to the University
  • Advocate good Employee Relations practices through organising regular sharing sessions, develop new initiatives and projects that support People Manager in good ER practices.
  • Represent the University's interests in negotiations with the trade union
  • Partner the trade union on training related initiatives to uplift employee skillsets.
  • Manage the University's feedback channels and ensure that queries/ feedback raised are addressed promptly and effectively within the service standards


  • Degree in any discipline
  • At least 6-8 years of Employee / Labour / Industrial Relations experience with demonstrated full understanding of disciplinary, grievance and performance management processes
  • Strong interpersonal, collaboration and communication skills, with a proven ability to handle sensitive matters with tact and diplomacy and working collaboratively across multiple business lines with stakeholders and colleagues at all levels
  • Ability to effectively organise, prioritise and handle multiple assignments simultaneously
  • Excellent written and verbal communication skills
  • Strong analytical and proven problem solving skills and business acumen
  • Comfortable navigating complex, highly matrixed organisation with proven ability to work effectively in global settings

Hiring Institution: NTU
Related tags
Senior Assistant Manager/Manager, Employee Engagement & Relations
a month ago