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Assistant Director, Employee Experience
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Reporting to Head, Learning & Organisation Development, this role will help to design and develop a strong employee experience and culture. The ideal candidate should have a strong understanding of best practices in employee experience and a passion for creating a positive and inclusive workplace culture.


Develop and implement a comprehensive employee experience that aligns with the University's mission and values.
  • Map out and oversee the complete employee experience journey for all three employee segments (Faculty, MSO, and Researchers)
  • Analyse the current journey to identify opportunities where the employee experience can be enhanced and implement strategies to improve the overall candidate and employee experience in line with the University's Employee Value Proposition

Potential focus areas may include but are not limited to the job application process, employee onboarding, employee engagement touchpoints, people manager capability, and retention programs.

Design and implement programs and initiatives that support the employee experience.
  • Collaborate with HR Centres of Excellence to design and implement programs and initiatives to improve the employee experience
  • Be the driver in cross-functional teams to execute employee experience initiatives and projects
  • Develop communication toolkits and plan out communication activities to convey desired messages to the targeted audience
  • Partner with learning and development to identify skills required by People Managers to ensure that they have the skills and knowledge to create a positive employee experience
  • Develop and maintain metrics to measure efffectiveness of such programmes and initiatives

Manage the employee listening strategy and derive meaningful insights to drive continuous improvement in the employee experience.
  • Design and administer the employee engagement survey (EES)
  • Analyse underlying drivers and derive meaningful insights from engagement results
  • Engage internal stakeholders on survey results, identify strengths and areas for improvement and monitor the effectiveness of the proposed actions plans
  • Review employee communication materials

  • Bachelor's degree in Human Resources Management, Human Capital Development, Business Administration, Organisation Psychology or related disciplines
  • At least 8 years of progressive experience in employee engagement, diversity and inclusion, or organizational development
  • Proven experience in developing and implementing employee engagement and retention solutions in organisations of comparable size and complexity
  • Strong understanding of best practices in employee experience and a passion for creating a positive and inclusive workplace culture
  • Ability to analyse data to drive continuous improvement in employee experience
  • Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization
  • Strong analytical skills, with the ability to interpret data and make recommendations to senior management
  • Ability to work independently and collaboratively, with a strong focus on results
  • Demonstrated ability to manage complex projects
  • Experience working in a fast-paced environment with changing priorities

Hiring Institution: NTU
Related tags
Assistant Director, Employee Experience
22 days ago