NTU's School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Executive / Assistant Manager role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

Course Administration, Timetabling and Registration

• Oversee course registration and ensure that the process has been conducted in accordance to the university's and school's policies, guidelines and deadlines
• Check and ensure that all students have successfully registered for their required course after the course registration exercise.
• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning.
• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.
• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.
• Perform completeness checks on proposals submitted for new programmes and for request for change of curriculum by Faculty.
• Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester.

Examination

• Liaise with faculty members, undergraduate coordinators of other schools and Central Administration in the planning of examination schedules and ensuring no clashes.
• Ensure all examination matters are administered in line with the university's policies.
• Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).
• Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision.

Others

• Work with academic studies unit in other school for second major student course registrations
• Timely reporting of deviations to current policy requirements and guidelines and propose/initiate rectification actions.
• Review and recommend opportunities for process alignment or enhancement for the school's Undergraduate Department using university wide policies and guidelines as a reference.
• Prepare, provide, submit and maintain various types of reports and statistical information as required.
• Study the enrolment trends and patterns of withdrawal across the school and provide recommendation(s) to the Associate Chair (Academic) for his/her strategic planning discussion with the School Board.
• Coordinate and administer the Continuing Education and Training program (i.e. Part time diploma to eventually take part time degree in SCSE).
• Secretariat for School Academic Committees.

Requirements:

• Min. a Degree with 5 years of relevant experience, preferably in an educational institution.
• IT savvy, proficient in MS Office applications and database management systems
• Meticulous and organized, with the ability to multi-task
• Proactive, analytical and resourceful
• Ability to work in a team
• Excellent interpersonal and communication (oral and written) skills
• Good sense of initiative and responsibility and positive working attitude
• Ability to manage stressful situations

Hiring Institution: NTU