Roles & Responsibilities

Greet and serve customers, show customers to their tables

Present menus, efficiently take customer orders including any special requests

Communicating with customers to ensure satisfaction and resolve any complaints

Ensure orders are correct and delivered promptly

Effectively communicate with Kitchen staff on order details

Input order into POS system

Arrange table settings and maintain a cleanliness and tidiness at the dining area

Maintain the table setting by clearing courses as completed, replacing utensils and cutlery, refreshing water glasses

Processing customer payments

Handle customer complaints in a polite and professional manner

Discuss with Kitchen staff and review daily specials, changes on the menu and requests made for reservations

Maintain up-to-date working knowledge of menu items and daily specials

To work independently and be a team player

Comply with safety, health and hygiene policies and procedures

To carry our ad-hoc duties as assigned

To always strive towards best customer satisfaction ensuring customers are satisfied with their food order, beverages and service

Able to handle Chinese / English Speaking customers.

MUST be able to work on weekends and Public Holidays