We are seeking a motivated and resourceful professional to oversee HR operations,ensuring accurate, timely, and compliant delivery of HR services. This roleprovides day-to-day leadership to the HR Operations team, supports workforceneeds, and contributes to a caring, values-driven environment that enablesstaff to deliver quality palliative care.

Key Responsibilities

• Oversee end-to-end employee lifecycle processes, including onboarding, confirmation, transfers, and exits

• Manage the organisation's performance management exercise

• Oversee HR administration, employment documentation, and personnel records

• Coordinate payroll processes, benefits administration, and leave management

• Ensure compliance with employment legislation, statutory requirements, and internal policies

• Manage HR systems (HRIS), including data accuracy, reporting, and audit support

• Supervise and coach the HR Operations Executive to ensure service quality and consistency

• Oversee grant administration and related reporting requirements

• Serve as a key point of contact for operational HR matters and employee queries

• Support HR initiatives, process improvements, and system enhancements

• Work closely with departments to address workforce needs in a compassionate, patient-centred care environment

Requirements and Qualifications

• Degree in Human Resource Management, Business Administration, or a related field

• At least 5-7 years of relevant HR experience, preferably in healthcare, social service, or a similarly regulated environment

• Experience in HR operations, payroll coordination, and employee lifecycle management

• Familiarity with local employment legislation and statutory requirements

• Prior supervisory or team leadership experience preferred

• Working knowledge of HRIS, preferably HRiQ

• Strong organisational and problem-solving skills with attention to detail

• Ability to handle sensitive matters with discretion, empathy, and professionalism

• Good interpersonal and communication skills, with the ability to engage stakeholders at all levels

• Proactive, resourceful, and able to manage multiple priorities

• Comfortable working in a fast-paced, service-oriented healthcare environment