Responsibilities:

• Provide general support to ensure day-to-day operations run smoothly

• Handle internal and external communications for enquiries and service request

• Prepare and format technical documents and reports

• Perform data management and documentation duties

• Source, monitor and manage service vendors and quotations

• Support IT team to monitor tickets and system abnormalities

• Resolve basic issues according to SOPs

• Track all incidents to closure

• Ad-hoc duties and projects

Requirements:

• Candidates must possess at least a diploma

• IT background will be an added advantage

• Excellent verbal and written communication skills

• Willingness and capacity to learn new skills and technology

• Fresh graduates are welcomed to apply