Job Description:

• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, scheduling next appointment and payment collection.
• Handles general correspondence by sorting and responding to mail and emails, processing referral letters, and sending welcome and thank-you letters to patients and referrers.
• Sanitize, clean and prepare the treatment room for the next day, ensuring lab work has arrived and promptly reporting any issues.
• Support patient care from entry to exit, including appointment reminders, follow-ups, and post-treatment care.

Requirement:

• Possess relevant receptionist/front desk or administrative experience
• Strong people management skills or customer service skills
• Team player with good communication skills and conflict resolution abilities.
• Adaptable to change and able to handle customer/patient issues effectively.
• Professional work ethic with attention to detail and proactive initiative.

Interested applicants may send in their detailed resumes in MS Word to hres@itcspl.com

Please Indicate Job Code "Front Desk-120" on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC