Job Description

• \tGreet and assist patients at the front desk

• \tManage appointments, registration, and patient enquiries

• \tAnswer phone calls and messages

• \tHandle billing, payments, and basic admin tasks

• \tMaintain a clean and organized reception area

• \tSupport TCM physicians with simple administrative duties

Job Requirements

• \tPreferably 1 year of front desk or customer service experience

• \tAble to communicate in English; Proficient in Chinese(listening,speaking,reading and writing)

• \tGood communication and customer service skills

• \tBasic computer skills

• \tFriendly, responsible, and able to multitask

• \tAble to work weekends if required

• \tWilling to work across multiple clinic locations (if needed)