ROLES & RESPONSIBILITIES

The Corporate Services Senior Executive / Assistant Manager / Manager reports to the Director, KenShop. Key responsibilities are to support corporate services, including administrative operations, HR administration, and internal coordination across the company.

RESPONSIBILITIES

1. Administration

• Assist the Director and Product Development team in drafting, reviewing, and formatting contracts, agreements, and official correspondences.
• Maintain proper filing, documentation and repository of corporate records, contracts, and administrative documents.
• Maintain updated administrative records, asset lists, anddocumentation
• Handle day-to-day administrative tasks, including office supplies, document organisation, and vendor coordination.
• Support preparation of meeting notes, internal memos, and reports.
• Assist the Finance Director in payroll-related administrative duties whenever required.

2. Customer Service and Communications

• Manage incoming emails and work with Customer Service teams to manage customer enquiries across various platforms.
• Coordinate responses with relevant departments to ensure timely and professional communication.
• Assist in drafting replies, FAQs, and customer service guidelines.

3. Human Resource

• Assist in HR administrative duties such as staff onboarding, maintaining personnel files, Job Descriptions, and updating HR documents.

4. Event Management

• Assist with project coordination and execution when required
• Assist in occasional booth sales

REQUIREMENTS

• Minimum Diploma in Business Administration, HR, Management, Communications or related fields
• 1-3 years of experience in administrative, HR support, corporate services, or coordination roles preferred. Candidates with more experience will be considered for the role of Manager
• Strong organisational and documentation skills
• Excellent written and verbal communication
• Able to handle sensitive and confidential information withdiscretion
• Proficient in MS Office / Google Workspace / Microsoft 365
• Able to work in fast-paced environment
• Independent, responsible, and proactive
• Customer-centric and able to collaborate well with colleagues
• Singaporeans / PR only

WORKING HOURS

• Regular office hours on-site with Flexible Work Arrangements granted on a case-by-case basis.
• May be required to work the occasional weekend (e.g. during events)