Admin Assistant / Customer Service
STEED TECH PTE. LTD.
10 hours ago
Posted date10 hours ago
N/A
Minimum levelN/A
Responsibilities
- Handle customer enquiries across email, WhatsApp, social platforms, and in-store channels, ensuring prompt and friendly responses.
- Provide customer support by resolving order issues, tracking deliveries, and following up where necessary to maintain high service standards.
- Coordinate with internal teams (Marketing, Operations, Fulfilment) to ensure smooth workflow and consistent service delivery.
- Pack and fulfil orders accurately, neatly, and on schedule, ensuring all items are QC-checked before dispatch.
- Maintain proper logistics documentation, including preparing shipping labels, updating order statuses, and keeping accurate proof-of-delivery records.
- Perform basic administrative duties, such as filing documents, organising receipts, and supporting daily office operations.
- Assist with simple accounting tasks, including sorting and filing monthly receipts, basic data entry, and preparing documents for bookkeeping.
- Conduct weekly stock takes to ensure inventory levels are updated and discrepancies are identified early.
- Monitor inventory movement and highlight low-stock items to the team for replenishment planning.
- Support general operations and ad-hoc tasks as required to keep day-to-day activities running smoothly.
JOB SUMMARY
Admin Assistant / Customer Service
STEED TECH PTE. LTD.
Singapore
10 hours ago
N/A
Full-time
Admin Assistant / Customer Service