About the Role

• Oversee day-to-day operations of assigned service points, including front counter services and administrative processes.
• Partner with the Nurse Manager and other stakeholders to resolve operational, system, and process issues.
• Collaborate with departments to ensure a seamless and positive patient experience.
• Ensure facilities are safe, functional, and patient-friendly.
• Drive customer satisfaction through service improvements and innovative initiatives.
• Achieve service volume and financial targets by developing and executing business plans with clinical leaders.
• Manage budgeting processes, conduct financial reviews with clinical heads, and support new business development.
• Lead, supervise, and appraise a team of non-nursing staff; ensure proper onboarding, training, and development.

What We Are Looking For

• Degree in any discipline, with at least 3 years of work experience (preferably in healthcare).
• Experience managing frontline staff (minimum 2 years).
• Strong analytical, quantitative, and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Healthcare operations experience is advantageous but not mandatory.

Working Location

• Singapore Public Healthcare Facilities

Who We Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.

Jean Lim

Reg No: R24124447

PeopleSolve Pte Ltd

EA Licence No: 21C0695