Executive Assistant / Office Manager

About the Role

Join a fast-growing company in the fintech space. Seeking a highly organized and professional Executive Assistant / Office Manager to be the first point of contact for a dynamic and fast-paced organization. This role is pivotal in ensuring smooth day-to-day office operations, providing front-of-house excellence, and supporting the Director as well as staff with administrative and operational needs. If you are proactive, detail-oriented, and thrive in a client-facing environment, this opportunity may be the right fit for you.

Key Responsibilities

• Serve as the first point of contact for visitors, clients, and stakeholders, ensuring a welcoming and professional reception experience.
• Manage all incoming calls, correspondence, and deliveries, directing them efficiently to the relevant parties.
• Oversee office administration including supplies, vendor management, and coordination of facility maintenance.
• Support scheduling, meeting coordination, and travel arrangements for management and staff.
• Coordinate and manage domestic and international travel bookings, including flights, accommodation, transport, and itinerary planning.
• Assist in the preparation of documents, reports, and presentations as required.
• Maintain accurate records, filing systems, and databases to support office operations.
• Coordinate onboarding logistics for new employees (access cards, desk setup, IT coordination).
• Ensure the office environment remains organized, safe, and conducive for productivity.
• Provide ad-hoc support to management and cross-functional teams as needed.

Requirements

• Diploma or equivalent qualification in Business Administration, Office Management, or related discipline.
• 2-4 years of relevant experience in office management, administration, or front-desk roles.
• Strong interpersonal and communication skills, with a professional demeanor.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Customer-service oriented with attention to detail and problem-solving ability.