Role Description

This Administrative role reports to the Customer Service team directly. This position interfaces with the Customer Service and Administrative Department which is headed by the Business Development Manager. This role provides administrative support to the customer service and marketing team.

Specific Responsibilities

The successful candidate will:

1. Assist in order processing for customer's order that may be sent via email, fax, phone calls, online platforms or WhatsApp.
2. Perform filing of documentations for both soft copies and hard copies.
3. Assist in maintaining and updating the customer's contact details in the software.
4. Assist in providing quotation to customers and obtaining ad-hoc quotations from suppliers.
5. Provide support to sales team.
6. All other admin-related duties.

Competencies

The successful candidate must possess and display the following qualities:

1. Strong communication skills
2. Possess initiative for all areas of work
3. Possess strong responsibility and take ownership in work
4. A strong willingness to learn especially new digital softwares/solutions
5. Ability to work independently when required
6. Be a strong team player to share the workload with other team mates
7. Positive and jovial character
8. Meticulous and systematic
9. Able to work under pressure

Job Duration

This is a junior level permanent position. 3 months probation applies.

Education Requirements

Applicants interested in this position should possess at least GCE O' Levels Qualification. Mid career individuals from any qualification level can apply.