Roles & Responsibilities:

• Handle customer walk-ins, appointment bookings, enquiries, and follow-ups via phone, WhatsApp and in person

• Manage and provide solutions to customer's enquiry and feedback

• Manage customer registration, billing and payments

• Ensure proper documentation and filing system

• Provide high-quality customer experience and customer service to maximise sales opportunities

• Ensure excellent follow-up regarding customer's treatment plan and purchase on relevant services/product

• Maintain and replenish clinic supplies and herbal inventory

Requirements:

• Prior working experience in reception, customer service or sales will be preferred

• On-job training will be provided

• Basic computer knowledge skills

• Bilingual in English and Mandarin (able to communicate with customers and recommend suitable treatments in both languages)

• Willingness to learn and positive attitude

Benefits:

• Attractive salary scheme

• Additional commission scheme

• Career progression & development opportunities

Apply now via this posting or send your CV to admin@riantcm.com.sg