• Central Part of Singapore
• 5 days' work week
• Competitive salary and benefits with good career growth opportunities

Our client, an organization in the public health sector, is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities

• Manage and document patient feedback.
• Coordinate investigations and ensure timely resolution.
• Draft responses and generate feedback reports.
• Service Leadership: Implement and monitor service standards and satisfaction initiatives.
• Organize service campaigns, recognition programs, and training.
• Support clinics and committees in service quality efforts.
• Represent management in meetings and take minutes.
• Lead projects and vet materials

Job Requirements

• Minimum Degree holder in any related discipline.
• At least 4- 5 years of experience in service/ hospitality
• Healthcare experience is preferred.
• Good interpersonal and communication skills with a passion for service
• Ability to multi-task, work independently and as a team player
• Proficient in MS Office
• Possess good time and project management skills, meticulous and well organised.

Interested and suitable candidates, please email your CV in MS Word to

ammerlinelam@celecti.com.sg

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Celect Pte Ltd

EA Licence: 16C8045

Contact No.: +65 96190516