Team Assistant / Secretary:

As a Team Assistant/Secretary, you will play a pivotal role to support various aspects of business operations as the business grow and scale.

Responsibilities:

1. HR-Internal hiring (tech & non-tech roles):

• Provide basic HR support for the team

• Support to source potential candidates for internal hiring

• Arrange and confirm appointments or interview

• Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn)

• Design and implement employee referral programs

• Source candidates through online channels (e.g. professional networks and portfolio sites)

• Screen resumes and applications and update candidates on hiring processes

• Interview candidates during various hiring stages, including phone, first-round and second-round interviews

• Report to hiring managers and HR managers on the status of open positions

• Evaluate candidates based on their interview and assignment performance

• Determine qualification criteria for each position

• Analyze turnover and retention rates to forecast hiring needs

• Update job descriptions (e.g. add tasks or modify requirements)

• Answer candidates' queries regarding the application process

• Provide interview feedback, when necessary and appropriate

2. Office Operations / Administration:

• Manage and support the day-to-day administrations and operation of the office

• Screens and responds to incoming calls and emails

• Collate information, prepare and manage correspondence, reports and documents

• Minutes taking of meetings

• Organize and coordinate meetings, conferences, travel arrangements

• Support in developing & implementing internal regulations and policies

• Support in organizing internal events such as employee birthdays, team-building, etc.

• Support office facilities management/maintenance

• Customer success - call up of dormant clients, as independent customer success calls to understand clients status

• Any other ad-hoc tasks / special projects assigned from time to time.

Requirements:

• Good verbal and written communication skills in English and Mandarin for liaising with Mandarin speaking counterparts

• Fast learner, resourceful and autonomous

• Ability to work independently with minimal supervision and manage competing deadlines from multiple stakeholders

• Meticulous and pays attention to details

• Collaborative and positive attitude

• Presentable appearance

Why Join Us?:

• Competitive compensation package

• Comfortable and conducive working environment

• Attractive Paid Leave Package with additional Birthday & Anniversary Leave

• Professional Development Opportunities

• Career Progression