We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

• Welcome students/clients
• Handle clients inquiries (walk-in, phone, email...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
• Tidy-up classrooms between lessons
• Working hours: Tue to Fri 10.30am-7.30pm and Sat 9am-5pm

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education, tuition or school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email