Assistant Manager, Limousine Services
RESORTS WORLD AT SENTOSA PTE. LTD.
6 hours ago
Posted date6 hours ago
N/A
Minimum levelN/A
Primary Responsibilities:
Requirements:
- Oversee limousine operations and manage a team of coordinators and drivers
- Ensure smooth daily operations while adhering to department procedures and company policies
- Exhibit leadership, teamwork, time management, customer orientation, and proficiency in limousine services
- Supervise and lead the team in Limousine Command Center
- Coordinate with front desk/butler services, business development hosts, and drivers
- Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations
- Conduct regular checks on grooming and service standards for both in-house and outsourced team members
- Monitor team interactions to ensure effective communication with stakeholders
- Maintain vehicle cleanliness and ensure all amenities are in place
- Review and plan daily bookings and manage resources, including outsourcing vehicles as needed
- Forecast vehicle requirements for upcoming events and plan deployment with the Limousine Command Center team
- Ensure timely dispatch of all limousine bookings
- Plan and manage team rosters according to operational needs
- Resolve booking, dispatch, or guest-related issues promptly and update relevant departments
- Address operational issues proactively and escalate to the Operations Manager when necessary
- Develop effective communication with stakeholders to understand departmental workflows
- Assign duties, conduct training and assessments, update checklists, and handle shift handovers
- Attend training sessions and department meetings as scheduled
- Perform additional duties as assigned by the immediate supervisor
Requirements:
- Minimum Diploma in Hotel Management
- Minimum 3 years of experience in Transport Services as middle management
- Possess good written and verbal communication skills
- Resourceful, meticulous, organized and detailed oriented
- Able to work independently in a dynamic and fast-paced environment
JOB SUMMARY
Assistant Manager, Limousine Services
RESORTS WORLD AT SENTOSA PTE. LTD.
Singapore
6 hours ago
N/A
Full-time
Assistant Manager, Limousine Services