Accountant (Accounts Receivable)
TPC HOTEL PTE. LTD.
4 days ago
Posted date4 days ago
N/A
Minimum levelN/A
Accounting / AuditingJob category
Accounting / AuditingJob Description:
Job Requirement:
- 1. Supervise the Accounts Receivables (AR) section
- Lead and supervise the AR team, including reviewing data entry, payment postings, reconciliations, and daily productivity.
- Ensure accuracy and timeliness of all AR tasks in accordance with hotel policies and financial controls.
- Set and monitor daily productivity targets to ensure tasks are completed timely and accurately.
- Oversee the reconciliation of credit card payments and posting of commissions
- Ensure that all ALL Rewards claims are billed to and reimbursed by Accor accurately and timely.
- 2. Refunds and chargebacks
- Lead or support the investigations into chargebacks, ensuring timely follow-up and documentation.
- Review and ensure proper authorization of all rebates and allowances and report any deviations from established policies.
- Review refund forms, ensuring completeness of supporting documents, before submitting for final approval and process the refunds once approved.
- Billing and PM Rooms
- Oversee the City Ledger, ensuring invoices are accurate, professional, and dispatched within required timelines or event completion.
- Issue statements promptly and proactively follow up on overdue payments to minimize bad debt exposure.
- Ensure invoices are supported with all required documentation (e.g. guest signatures, vouchers, outlet bills, room service charges, etc).
- Handle guest and management enquiries relating to city ledger accounts.
- Resolve billing disputes professionally and efficiently, avoiding escalation where possible.
- Respond to customer enquiries on payment terms, billing details and special invoicing requests in a timely and professional manner.
- Accurately prepare and bill all group master accounts in accordance with hotel procedures and contractual terms.
- Review upcoming "Group Masters" for MICE or Banquet events with the Sales team to verify that required pre-payments are collected per hotel policy.
- Coordinate with the Income Audit, Sales, Reservations and Catering Sales departments to resolve any billing discrepancies and rate variances.
- Review and clear PM Rooms daily to ensure no revenue remains in temporary holding accounts.
- Monitor open folio and ensure payments are updated timely.
- 3. Credit
- Review, evaluate and recommend credit terms for clients.
- Lead the annual credit review of all existing accounts (Corporate, TMCs, and Government).
- Reassess the creditworthiness of long-term customers by reviewing updated financial statements, payment history, and market reputation.
- Lead monthlyCredit Meetings to present aging reports, risk assessments, and Days Sales Outstanding (DSO) metrics.
- 4. General
- Ensure strict compliance with company financial policies, internal controls, audit requirements and regulatory standards.
- Maintain an organized and secure filing system for all AR documents and correspondences.
- Maintain the Provision for Doubtful Debts and ensure it aligns with actual risk levels.
- Verify travel agent commissions (e.g., via TARS) to ensure only valid, materialized stays are paid.
- Prepare GST-compliant tax invoices and support quarterly GST submissions.
- Perform any other duties or ad-hoc tasks as assigned by the Management.
Job Requirement:
- Degree or Diploma in Business, Accounting, Finance or Hospitality.
- Minimum of 2 - 4 years of relevant experience in Accounts Receivables, preferably within the hospitalityindustry or in 5 star luxury environment preferred.
- Knowledge of hotel accounting systems such as Opera Cloud, Veridien Credit Card Reconciliation System is highly desirable.
- Strong knowledge of financial regulations, internal controls, and credit policies.
- Experience in supervising or mentoring junior staff is highly desirable.
- Experience in credit control or collections preferred.
- Good interpersonal and communication skills to interact effectively with internal and external stakeholders.
- Detail-oriented, with excellent organizational and time-management skills.
- Ability to work independently and handle multiple tasks under pressure and within deadlines.
- Microsoft Office expertise to Intermediate or Advanced level
- Appreciates and maintains an effective outlet for stress.
- Has the ability and willingness to undertake further development.
JOB SUMMARY
Accountant (Accounts Receivable)
TPC HOTEL PTE. LTD.
Singapore
4 days ago
N/A
Full-time
Accountant (Accounts Receivable)