Responsibilities:

• Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.

• Provide risk and governance process support across client's INFRASTRUCTURE PLATFORM department units, currently Service Recovery & Change Management (Network).

• Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.

• Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.

• Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

Requirements:

Education:

• Bachelors' Degree in Computer Science/ Banking/Finance/ Engineering or related field.

Essential:

• Strong attention to details, excellent analytical and reporting skills.

• Good internal communications, written and verbal communication skills.

Experience:

- New Graduates or candidate's without relevant experience welcome to apply

- suitable for candidates with 1 year relevant experience

Key Domain/ Technical Skills:

• Microsoft Access, Excel, and PowerPoint