At Tessellate, we believe in nurturing emerging talent to grow into confident, well-rounded designers. This role is ideal for individuals with a strong interest in jewellery, design, and customer engagement — and who are excited to learn how to deliver both exceptional service and creative design solutions.

Key Responsibilities

Jewellery Design and Sales:

• Provide personalised consultations and help clients on custom design requests based on their preferences and budget.
• Build and maintain strong customer relationships, encouraging repeat business and fostering loyalty through exceptional service.
• Consistently meet or exceed sales targets through effective sales techniques, including upselling and cross-selling.

Product Knowledge:

• Develop a comprehensive understanding of the jewellery inventory, including gemstones, precious metals, and designs.
• Stay updated on industry trends and communicate product details and benefits effectively to clients.

Clienteling and Relationship Building:

• Implement clienteling strategies to build long-term relationships, maintain a customer database, and follow up on inquiries.
• Proactively reach out to clients for special occasions or promotions, ensuring a tailored customer experience.

Store Operations and Teamwork:

• Support daily store operations, including opening and closing procedures, cash handling, and maintaining an organised environment.
• Adhere to all applicable laws, regulations, and company policies, especially concerning customer data privacy and ethical practices.
• Foster a positive and collaborative work environment, coordinating with colleagues on promotions and events.
• Work closely with the marketing team to support promotional campaigns and events.

Requirements

• Diploma or equivalent in Product Design, Fashion, or related disciplines (final-year students welcome to apply)

• Strong interest in jewellery, customer service, and design storytelling.

• Comfortable speaking with clients and eager to learn sales techniques. Attractive commissions and incentives available!

• Proactive, well-groomed, and reliable team player.

• Able to commit to weekend and retail hours, 5-day work week.

• Familiarity with basic design tools (e.g., Adobe Illustrator/Photoshop) or social media is a bonus but not essential.

More About Us

Tessellate.Co is a homegrown brand based in Singapore, best known for creating bespoke jewellery pieces that accompany many couples on their wedding journey. Alongside our custom work, we offer ready-to-wear collections in-store — timeless gifts for life’s meaningful moments.

Our team is small, passionate, and growing — united by a shared belief in the significance behind every piece we create.

Expect a collaborative, design-focused culture with hands-on mentorship, team bonding activities, and exclusive employee discounts on our collections. We are committed to nurturing talent and supporting each team member’s journey toward creative confidence and long-term growth.