Key Responsibilities:

Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.
• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
• Review client accounts and billing histories to ensure accuracy and completeness.
• Correct billing errors and discrepancies promptly.

Data Entry and Record Keeping:

• Input billing data into the company’s accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure that client and payment information is up to date in the system.

Payment Processing:

• Track and monitor client payments, ensuring timely collection.
• Follow up on overdue payments by contacting clients via phone, email, or letter.
• Apply payments to the correct accounts and resolve any payment issues.

Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices.

Reporting:

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.
• Assist in audits by providing necessary documentation and supporting information.