Customer Service Agent #HMS
11 days ago
Posted date11 days ago
Entry / JuniorMinimum level
Entry / JuniorLocation: Bukit Batok
Salary: Up to 2350 (based off experience and last drawn salary)
6 months contract, from 1/5 - 31/10
Working hours and schedule,
- 2pm to 10pm (subject to change if required)
- 6-day work week, off day on Thursday (fixed)
Responsibilities:
Work closely and provide support to the A&P team by assisting in the day-to-day administrative work and manage the Customer Service Counter, ensuring that it is well organized.
- Guide shoppers through West Mall Rewards app download and installation.
- Provide hands-on support for shoppers during campaign redemptions.
- Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
- Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
- Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
- Support on-ground campaigns and events, ensuring smooth operations.
- Any other ad-hoc duties assigned by Senior Manager / Senior Executive, A&P
Requirements:
-can commit to working hours
-can work shifts, weekends and PH if needed
📩 How to Apply:
📧 Send your resume to jocelynchan@recruitexpress.com.sg
📲 WhatsApp +65 83216672 ASAP!
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820
JOB SUMMARY
Customer Service Agent #HMS
Singapore
11 days ago
Entry / Junior
Contract / Freelance / Self-employed
Customer Service Agent #HMS