United Overseas Bank Ltd (UOB)

VP/Assistant VP - Wholesale Operational Readiness - Project Testing & User Support (Trade Finance)

United Overseas Bank Ltd (UOB)| Date Posted: 7-Jul-2019
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Job Description

You will be part of the Wholesale Operational Readiness Centre that supports Trade Finance, with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.

  • Provide Project Testing & User Support to business and operation users
  • Support Operations Units with effective implementation of Operational Readiness activities (Requirements Review, User Acceptance Test, User Training, and Operating Procedures)
  • Participate in requirement analysis and provide feedback on proposed solution
  • Participate in Functional Specs (FS) review to ensure functional requirements meet business and/ or operations requirements
  • Assess operational impact and ensure operations requirements are included in the FS
  • Engage business and operations users and prepare UAT scenarios
  • Define UAT plan, including objectives, scenarios, E2E scope, efforts, entry and exit criteria
  • Prepare UAT scripts, execute UAT and review test results
  • Obtain UAT sign off when exit criteria are met, highlighting defects not fixed and manual workarounds
  • Ensure training on new system/ enhancement is conducted to impacted operations users
  • Facilitate update of operating procedures and other documentation
  • Provide post-implementation support to operations users
  • Prepare management reports


  • Bachelor’s degree
  • Trade Finance Operations experience is a must
  • Experience in project management an added advantage
  • Strong analytical skills
  • Good stakeholder management skills
  • Good communication and interpersonal skills
Company Overview
United Overseas Bank Ltd (UOB)