VP/Assistant VP, Strategic Partnerships, Usage and Solutioning, Digital Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the Department
We serve customers across the region where they will enjoy a fully digital experience which is intuitive, transparent and engaging – from the moment they apply, to opening an account, through to their everyday lifestyle needs. Every interaction will be designed to deepen the customer relationship through meaningful conversations and personalised engagement.
The business model is powered by next-generation artificial intelligence, machine learning, data analytics, user interface design and smartphone capabilities. These include our own digital technology innovations as well as solutions provided through our collaboration with FinTech partners.
The focus for UOB’s Digital Bank is engagement and this guides the whole experience for our customers.Job Responsibilities
We are looking for candidates who are digital native and excited by the idea of owning, driving new ideas, build new products, features and services. This position requires collaboration with product, UX/UI, marketing, development and testing teams. You should be a self-starter and must be comfortable with ambiguity with a desire to create, innovate, iterate and improve. In this role, you will have the opportunity to work directly on UOB’s digital bank payment and partnerships strategy and roadmap. Additionally you will work on solutions that will drive engagement and positively impacting our customer’s day to day interactions with the Digital Bank. The ideal candidate should have an appreciation for payment technologies, an eye for details, have a relentless drive to build products that are customer centric, and be able to deliver results in a large, complex, and matrix organization. The candidate will be exposed to the 5 different markets within Asean. This is the perfect role for candidates who want to be part of a dynamic digital team, spearheading UOB’s digital bank expansion, in a fast paced environment.
Serve as digital payments and partnerships product owner, working with SCRUM team of developers and testers
Work with various product teams to define the digital roadmap
Understand the needs, gaps, opportunities, and provide outstanding product insights as the subject matter expert for digital payments and partnerships
Translate the roadmap into user stories and acceptance criteria for the SCRUM team
Manage and prioritize product features with the SCRUM team
Be ambassador of your product by communicating the product CVPs, providing demos, and educating stakeholders
Ensure the best customer experience for your product
Be well informed of emerging industry trends and competitionJob Requirements
At least 1-2 years of product management experience in the digital space, with at least 3 years of working experience.
Expert knowledge of banking processes and internet technologies, especially in the digital payments and partnerships space.
Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.
Ability to write well and experienced at writing various business documents (i.e. business case and requirements, project plans, presentations, reports, and specifications).
Excellent communications skills and able to work across both business and technology partners.
Motivated, able to work independently, proactively and efficiently in a fast paced and changing environment.
Excited and passionate about digital technologies, and its ability to change significantly the way we live.
Experience with working in a Hub and Spoke model i.e. centralised product management with responsibility for regional roll outs.
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United Overseas Bank Ltd (UOB)