Valet Driver
Marina Bay Sands Pte Ltd
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Date Posted: 1-Feb-2019
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Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD
Job Description
JOB SCOPE
- To handle valet vehicles within the property of Marina Bay Sands in line with the departmental standards
- To operate the Valet Management System according to departmental guidelines
- To provide level of service according to the departmental audit standards
- To assist in managing the traffic around the property of Marina Bay Sands
- To ensure and maintain safety of guests and vehicles
- To direct incoming vehicles to the designated lanes
- To restrict incoming vehicles when required to ease congestion within the property
- To manage the taxi queues in Marina Bay Sands according to departmental guidelines
- To direct vehicles into specific areas of selfpark whenever required
- To manage Hall Parking in the event of selfpark overflow
- To assist with loading and unloading of guest luggage from vehicles
- To provide information on valet and selfpark related queries
- To provide direction and guidance on general guest queries
- To provide an Arrival Experience in line with Marina Bay Sands’ audit standards
- To work as a team to achieve the departmental KPIs of NPS and Audit scores
- To understand and execute departmental gameplans
- To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
- To learn and support the team with any other operational and/or departmental duties when required
- To assist with any other assignments tasked by Valet Captains
- To monitor and report any anomalies to Valet Captains for immediate action
JOB REQUIREMENTS
- Possess a valid Singapore Class 3 Driving License with a minimum of 2 years driving experience
- Prior experience in a similar role is an advantage
- Service and guest oriented
- Pleasant, polite and possess a positive attitude
- Responsible, proactive and takes initiative
- Able to work within a culturally diverse team
- Able to communicate fluently in English
- Able to perform shift duties including night shift, and work on weekends and Public Holidays
- Able to work under pressure and in a fast-paced environment
- Able to stand long hours and work outdoors with expected humidity condition
- Have good eyesight with no color blindness
- Possess basic knowledge of Singapore attractions and places of interest