Valet Driver

Marina Bay Sands Pte Ltd | Date Posted: 3-Dec-2018

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Job Category:

Qualification:

'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

JOB SCOPE

To handle valet vehicles within the property of Marina Bay Sands in line with the departmental standards
To operate the Valet Management System according to departmental guidelines
To provide level of service according to the departmental audit standards
To assist in managing the traffic around the property of Marina Bay Sands
To ensure and maintain safety of guests and vehicles
To direct incoming vehicles to the designated lanes
To restrict incoming vehicles when required to ease congestion within the property
To manage the taxi queues in Marina Bay Sands according to departmental guidelines
To direct vehicles into specific areas of selfpark whenever required
To manage Hall Parking in the event of selfpark overflow
To assist with loading and unloading of guest luggage from vehicles
To provide information on valet and selfpark related queries
To provide direction and guidance on general guest queries
To provide an Arrival Experience in line with Marina Bay Sands’ audit standards
To work as a team to achieve the departmental KPIs of NPS and Audit scores
To understand and execute departmental gameplans
To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
To learn and support the team with any other operational and/or departmental duties when required
To assist with any other assignments tasked by Valet Captains
To monitor and report any anomalies to Valet Captains for immediate action

JOB REQUIREMENTS

Possess a valid Singapore Class 3 Driving License with a minimum of 2 years driving experience
Prior experience in a similar role is an advantage
Service and guest oriented
Pleasant, polite and possess a positive attitude
Responsible, proactive and takes initiative
Able to work within a culturally diverse team
Able to communicate fluently in English
Able to perform shift duties including night shift, and work on weekends and Public Holidays
Able to work under pressure and in a fast-paced environment
Able to stand long hours and work outdoors with expected humidity condition
Have good eyesight with no color blindness
Possess basic knowledge of Singapore attractions and places of interest