Training Executive - Haircare Brand

Confidential| Date Posted: 27-Feb-2020
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Job Nature:
Position Level:
Bachelor's / Honours, Masters / PhD

Job Description

Job Purpose / Summary:


This role is created to service the local teams and retailers + professional channels on all training needs on product knowledge, skills, application techniques, etc.



  • To ensure proper conduct and organize monthly product knowledge and soft skills training for the team
  • To develop a training curriculum to ensure operational readiness
  • To ensure all training materials & quality training program using different methodologies & environments   are in place for the successful transfer of the necessary skills & knowledge in line with the learning objectives
  • To package the best practices into training programs
  • Analyze the effectiveness of training through feedback & evaluation from call monitoring thereafter determine  appropriate actions are taken to ensure standards are kept
  • Ensure clear & consistent communication on all matters pertaining to training & operational matters
  • Responsible for assessing and developing promoter’s capabilities to meet the company’s sales goals & objectives
  • To conduct field training & quizzes to identify promoters’ area of improvement.
  • Conducts consumer workshop & PR events
  • Hair styling for every brand event & press launches
  • Come up with specific grooming guidelines, hair looks or focus product of the month
  • Coordinates to Brand Managers of four markets for the training preparation and program
  • Undertake additional tasks and responsibilities as maybe reasonably expected of the role and as necessary in order to achieve the company’s objectives



  • Bachelor’s Degree will be preferred
  • At least 3-5 years working experience as a trainer in luxury Hair Care industry
  • Proficient in hairstyling and understanding of hair science
  • Good interpersonal, communication and presentation skills
  • Possess strong analytical skills
  • Ability to be flexible and grow and change with the role
  • Passion for multi-national environments and multi-cultural consumers
  • Willing to travel in the region (50%) and able to handle an active work travel schedule