Drake International (S) Ltd

Trainer (HR Officer)

Drake International (S) Ltd | Date Posted: 12-Sep-2018
EA Licence No: 11C3510 | EA Personal Registration No: R1656042
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Job Nature:
Permanent, Contract
Position Level:
Entry Level, Experienced

Job Description

Our Client

Our client, one of the world’s leading supply chain company,  is looking for a Trainer to support its expansion in Singapore.



  • Take lead to plan, design, deploy and manage various training and development programs in Customer Service
  • Act as key trainer in Customer Service, support team managers and supervisors to conduct post-training evaluation and coaching to gauge training effectiveness
  • Coordinate Customer Service training programs and other CS-related training in line with the CS recruitment schedule 
  • Update and maintain training record database
  • Prepare and update training materials to cope with the development needs



  • University Degree / Diploma in Training and Development or related disciplines
  • 4 years’ experience in a related capacity, preferably with hands-on experience in planning, designing, deploying and managing training and development activities
  • Experience in air express industry and/or customer service is preferable
  • Excellent facilitation and training skills, passionate in training and people development
  • Strong communication and interpersonal skills
  • Good planning, organizing and analytical skills
  • Proficient in MS Office applications (Word, Excel, PowerPoint etc.)
  • Mature, self-motivated and result oriented

If you are interested in applying for this position, please submit your details resume to hli @ sg.drakeintl.com .


Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided


*Only shortlisted candidate will be notified


Registration No. R1656042 | EA License No. 11C3510 | Drake International


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Company Overview
Drake International (S) Ltd