Temporary ICT Administrators (6 months contract, subject to renewal)

THATZ International Pte Ltd| Date Posted: 18-Oct-2019
EA Licence No: 04S4557|EA Personal Registration No: 199800916C
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Job Nature:
Contract, Temporary
Position Level:
Experienced
Qualification:
'A' Levels

Job Description

Are you the right person we are looking for as our team player to support our business growth? As part of our Next-Generation ICT Engagement and Consultancy (Thatz 2.0) growth roadmap, we are seeking keen candidates to join us on our journey as we scale towards greater heights.

 

 

Founded since 1998, Thatz International has now evolved into the Next-Generation ICT Engagement and Consultancy establishment.

 

Thatz 2.0 offers leading edge ICT & Digital Solutions, as well as, world class Services to organizations, companies or institutions seeking to further their operations or businesses excellence.

 

A BizSafe3 and TAFEP pledge company, Thatz International has been recognized through various achievements such as Singapore SME1000 since Year 2013 and Total Defense Award since Year 2012. The Founder has also been recognized with the inaugural Teochew Entrepreneur Award 2016.

 

Join Thatz now to maximize your true potential to the fullest by excelling in your CAREER!

 

ARE YOU THATZ ONE?

 

 

Temporary ICT Administrators

(6 months contract, subject to renewal)

 

Job Responsibilities:

  1. To handle high volume calls, email and walk-in from users, mainly fault reporting, providing first level support to users on systems and Business related usage problems. (E.g., Laptops, and Network Connectivity and Applications related issues), including logging and follow ups to close the work order(s).
  2. To perform logging in of trouble ticket using ticketing systems.
  3. To dispatch trouble tickets to second level engineers.
  4. To perform administrative duties if required.
  5. To compile call statistics for reporting purpose if required.
  6. To perform data migration and system installations.

 

Job Requirements:

  1. ICT literate, with proficiency in Microsoft Office software (Word, Excel, Access and PowerPoint), Windows Operating System (XP, 2K, 7), PC hardware and basic Networking. 
  2. Basic ICT trouble shooting skills will be beneficial.
  3. Available immediately or within a week.
  4. Hands-on training will be provided.

 

Key objective of this role:

To deliver awesome user experience through result oriented outcome with friendly service disposition ...we call it Thatz Way!

 

Benefits:

You can also look forward to an exciting career path with Thatz later on.

 

 

 

As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

 

Best wishes to your job search!

 

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.

 

For more information about THATZ and other job listings, please visit: www.thatz.com

Please like our Facebook: www.facebook.com/thatz.international  

LinkedIn: www.linkedin.com/company/thatz-international-pte-ltd

Our Software Product: www.thatzcontact.com and https://yummydurian.com

Company Overview
THATZ International Pte Ltd