Temp - Perm Quality Service Associate *HEALTHCARE**WEST**5.5 Days*

Recruit Express Pte Ltd| Date Posted: 1-Jul-2020
EA Licence No: 99C4599|EA Personal Registration No: R1333503
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Job Nature:
Contract, Temporary
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma

Job Description

Responsibilities: 

  • Provide “hassle-free” appointment experience to our patients
  • Prompt, friendly & helpful response (i.e. within 3 rings to patient’s request)
  • Assist patients to be seen by doctors with the earliest available appointment date
  • Identify and implement continuing service improvements amongst team members
  • Provide access and utilise meaningful data to improve service improvement and service recovery
  • Cultivate teamwork and knowledge-based organisation
  • To provide guidelines for projecting a good corporate image and extending quality public relations to all patients and visitors
  • Managing incoming and outgoing calls to ensure that customer’s queries, appointments and referral of services are answered professionally, in accordance with the company's telephone standards.

Requirements:

  • Min Nitec/Higher Nitec/ ‘A’ Levels / Diploma and above
  • Keen interest in the healthcare/ medical industry
  • Able to start work immediately or on short notice

 

Interested applicants, please send in your updated resume to: [Click Here to Email Your Resume]

Denyse Nicole Tan Shuqin
R1333503
EA License: 99C4599

Company Overview
Recruit Express Pte Ltd