Telesales Officers (Gift Hamper Company) / Macpherson / $1800 - $2000

Confidential| Date Posted: 26-Sep-2019
EA Licence No: 13C6614|EA Personal Registration No: R1104551
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Job Nature:
Permanent
Position Level:
Entry Level
Job Category:
Qualification:
'N' Levels / 'O' Levels, Diploma

Job Description

Telesales Officer

Location: Macpherson

Working hours: 9.00am – 6.00pm (Mon to Fri) / 9.00am – 1.00pm (Alt Sat) 

Responsibilities:

  • Attend to sales inquiries and concerns by phone, electronically or in person.
  • Calling out on targeted list generated by Telesales Manager to follow up on their needs and maintain a close rapport with them.
  • Providing excellent customer service and generate inbound sales.
  • Responsible for all order processing including daily Flowers & Gifts orders, free gifts entitlements during F&G, Season Orders and all entities.
  • Keying in information and remarks of customers into the CRM system.
  • Maintain customer database.

 

Requirements:

  • GCE “O” Level
  • Min 1 year of relevant experience in telesales and customer service operations 
  • Good knowledge of customer service and contact centre best practices
  • Good team player with excellent communication and interpersonal skills
  • Able to commence work in short notice period

 

Interested applicant please Click on the APPLY BUTTON to submit your detailed resume.
Kindly indicate your availability for work commencement, reason for leaving, expected salary etc
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We regret that only shortlisted applicants will be notified.

 

Deborah Ho Yu Qing | RESS | CEI No R1104551 | EA No. 13C6614