Technology Assistant (OPEN FOR FRESHERS)

ITCAN Pte Ltd| Date Posted: 3-Oct-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Responsibilities:
Perform troubleshooting for client platform related problems
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
Liaise with support vendors for maintenance, support or issues resolution
Support Windows OS, office software, and other Desktop Related Software & Hardware
Monitor the agreed service level, document & maintain the configuration of the systems
Involve in client platform implementation/upgrade project

Company Overview
ITCAN Pte Ltd