Working Hours: 5 days Office Hours
Industry: Home appliance ( German MNC)
Salary Range: $3000 5000
To support the organization and support the successful execution of customer service strategy
Area of responsibility & key task activities:
• Team lead for workshop repair, refurbishment technicians and rework, included managing of work repair order management & process optimization.
• Execution of home appliances installation jobs request & liaise with outsource service technicians or sub-contractor.
• Take lead to provide testing & commissioning of home appliance for project business. Act as a project technical advisor to meet-up with developer or main contractor on reported issue.
• Meet-up with end-consumer & on-site support on field reported issue. Investigation on product quality & feedback issue to factory.
• To be Safety Compliance lead on work place
• Diploma/Degree holder
• Excellent technical abilities & customer service skill
• Adaptability to new technology. Excellent computer skills with the ability to write routine repair / investigation report and correspondence.
• Prior experience as a Technical Advisor, Team lead, Technician or similar experience preferred.
• Ability to effectively communicate with customers and co-workers in a positive and professional way.
• Desire to continuously develop and improve skills for high job performance.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
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People Profilers Pte Ltd, No. 1 Finlayson Green #18-01 Singapore 049246. Tel: 6589 5806 Fax: 6536 7890
EA Licence Number: 02C4944
Registration Number: R1872037
Posting Personnel: Shona Heng Yun Wen
People Profilers Pte Ltd