Technical Support Executive - up to $5k

Recruit Express Pte Ltd| Date Posted: 8-Nov-2020
EA Licence No: 99C4599|EA Personal Registration No: R1104781
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Provide onsite advance troubleshooting 
  • Provide prompt and efficient postinstallation technical support to the customers.
  • Teaming with Key Account Manager on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information
  • Develop and maintain effective training materials for product platforms.
  • Serves as customer contact in technical related problems, inquiries and product application issues.  
  • Be proficient in functionality of the instruments and understand the processes required in the troubleshooting of assays/tests
  • Gathering customer information about technical trends/needs
  • Serves as customer contacts in technical related questions

Requirements: 

  • Minimum Diploma in Science 
  • Minimum 2 years of technical support experience in medical devices industry or related will be a good advantage 
  • Knowledge of information systems, IT architecture and development of custom interfaces will be added advantage.
  • Knowledge and understanding of Biosafety standards will be an added advantage
  • Able to start immediately or within short notice period 

Interested applicants, please email a copy of your resume in MS Word Format to:

Email: [Click Here to Email Your Resume]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA Personnel No: R1104781
EA Personnel Name: Alvin Lee Peck Keong
Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Company Overview
Recruit Express Pte Ltd