Technical Support Engineer
- Handle customers’ technical enquires & conduct trouble shooting based on customers’ feedback
- To gather product issues and feedback with HQ technical team & resolve the issues
- Product technical support for Networking (Pre & Post-sales technical service).
- Understanding and providing the topology of networking solutions is mandatory.
- Product technical support for Smartphones (pre-sales & after-sales technical service)
- IT forum support – reply customer inquiry in the forum, feedback of technical as well as any other product-related issues
- Website maintenance – to ensure the latest firmware, software & customize local emulators are available in local website
- Update on Products Model
- Responsible for all Products certification
- Provide training support for 3rd party
- Preferably candidate specializing in Networking & IT related Technical Support or equivalent
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or send your CV to [Click Here to Email Your Resume] for an initial discussion
We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: PHAM PHAN KIM CHI
EA Personnel Reg No: R2091667
JobStudio Pte Ltd