Technical Support Engineer

Fermax Asia Pacific Pte Ltd| Date Posted: 4-Apr-2020
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Job Nature:
Position Level:
Job Category:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description


  • To provide second level of technical support for intercom / CCTV and access control systems.
  • Support project and service team for the troubleshooting and solving of technical issues on site and off site.
  • Assist project and service team for on-site equipment installation, testing and commissioning and attend site meeting as and when required.
  • Prepare user manual and conduct training to client as and when required.
  • Testing of new products and conduct internal product training to sales and technical department.
  • Able to liaise and coordinate with manufacturers/suppliers pertaining to technical aspects and issues arising.
  • Liaise with software developer for hardware integration to app. Testing of developed app on hardware and document test reports.



  • ITE/Diploma in Electronics/Electrical or IT related discipline.
  • Experience in IP PBX system
  • Min. 2 years’ experience in security line (CCTV / Intercom / Access Control).
  • Service-oriented, passionate and responsible.
  • Meticulous with strong problem solving and analytic skills.
  • Able to interact well with clients, vendors and third parties
  • Self-discipline and willing to work staggered hours when required
  • Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN.
  • Knowledge in Microsoft Excel, Words and Office applications.


Interested applicants, who meet our requirements, please send your resume / photograph / current
& expected salary to: [Click Here to Email Your Resume]
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Company Overview
Fermax Asia Pacific Pte Ltd