Snaphunt Pte Ltd

Technical Support (Banking)

Snaphunt Pte Ltd| Date Posted: 3-Jun-2021
Save Job
Job Nature:
Position Level:
Job Category:
'N' Levels / 'O' Levels, Diploma, Bachelor's / Honours

Job Description

  • Opportunity within a leading IT outsourcing firm
  • Work alongside & learn from best in class talent
  • Excellent career development prospects


Founded by a team with over 20 years of IT experience, our client supports businesses who outsource their IT functions, with their ability in cross-application connectivity.


The Job

You will be responsible for :

  • Providing L1 & L2 production enquiry and support
  • Analyzing technical issues and provide solutions
  • Liaising with various parties to identify root cause
  • Managing/monitoring production issues resolution and closure
  • Supporting and maintaining systems
  • Adhering to SLA and escalation process
  • Providing regular status reports
  • Ensuring solutions are compliant with regulatory requirements and bank policies


The Profile


  • You have at least a Diploma/Degree in IT
  • You posesss some experience in Banking
  • You have xperience in Linux, SQL, Shell scripting
  • You have strong analytical and problem solving skills
  • You are an effective communicator
  • You possess excellent problem solving and are highly result driven

Ref: 06592001

Company Overview
Snaphunt Pte Ltd