Technical Support Analysts (Shift / Non-Shift)
- Provide onsite support to end-users on ICT (Laptop, PCs, Printers, Scanners, Desktop applications, Storage servers) and basic network issues (LAN/WAN).
- Follow up, as well as, close all the incidents/issues/requests accordingly.
- Immediately report and support production by providing solutions when incident occurs.
- Documentation and improvement on Standard Operating Procedures.
- To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).
- NITEC, Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
- Preferably with 2 year of relevant working experience. Proficient with hands-on experience on Email applications, retail, hospitality and real estate business software.
- Possess ITIL Foundation V3 certification.
- Strong interest in providing business application technical support to corporate end users.
- Customer-oriented, patient and a strong team player.
- Good communication skills.
Key objective of this role:
To deliver awesome user experience through excellent yet friendly service disposition ... we call it Thatz Way!
- Basic Salary
- H&S Insurance Coverage
- Annual Leave and Medical Benefits
As a people developer, we embrace Thatz Delight for:
- Career progression
- Subsidized trainings and certifications
- Annual increment based on performance
- Performance rewards
- Mobile phone allowance
- Company events and annual awards
- Community and sustainability support
As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
Best wishes to your job search!
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and be rewarded.
For more information about THATZ and other job listings, please visit: www.thatz.com
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THATZ International Pte Ltd
Thatz International Pte Ltd is an established Outsourcing Service Provider since Feb 1998. As one of the most preferred Infocom Technology (‘ICT’) service provider in Singapore we are very excited with the tremendous business growth opportunities. We pride ourselves on delivering practical and integrated ICT solutions, as well as, world-class services to International Multi-national companies (MNCs) and local enterprises. We are also an Emerging 2013 Singapore SME1000 Award recipient. Join Thatz to maximize your true potential to the fullest and excel in your CAREER! We Identify Talents and Groom Next-Generation Leaders.