IX Mobile

Technical Specialist

IX Mobile | Date Posted: 13-Nov-2018
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Key job elements for Technical Specialist:

  • Diagnose customer reported faults on electronic devices and identify software or hardware required to resolve faults
  • Carry out repair solutions with software or hardware replacement to electronic devices
  • Report common faults found in diagnosis and repair
  • Adhere to OEM and Company SOP to meet with KPIs and repair process
  • Experience in repair at component level will be an advantage

 

Pre-Requisites for Technical Specialist:

  • ITE in electronic engineering preferred or technical skills certificate with minimum GCE N levels or equivalent
  • Or 2 years work experience in repair of electronic devices
  • Willing to learn and hone repair skills on different types of electronic devices
  • Computer literate
  • Team Player
  • Able to work retail hours and public holidays
Company Overview
IX Mobile