Ricoh (Singapore) Pte Ltd

Technical Consultant

Ricoh (Singapore) Pte Ltd| Date Posted: 16-Sep-2019
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Description

  • Attending joint calls with Consultants and Sales Representatives to address customer's IT or Technological queries related to Ricoh's Offerings and provide recommendations for IT configuration/deployment on MFP related technical configuration and solutions
  • Assist in setting up and configuring Proof-Of-Concept (POC) enviroment
  • Ensuring all features required to be tested by the customer is fully functional and deployed
  • Provide advise on technical compliance to tender requirements.
  • Assess customer's existing IT enviroment and determine configurations for compatibility to existing infrastructure (i.e. SAP, Citrix enviroment)
  • Provide technical support and set-up for seminars and road shows
  • Set-up and maintain hardware and software in showroom
  • Conduct software adminstrator training
  • Testing and evaluation of new software solution
  • Other pre-sales related duties and assigned
  • Weekly review with Solutions Manager on project updates and outstanding issues

Job Requirement

  • TE/Diploma holder
  • Candidates with no relevant work exprenice are welcome to apply
  • Medium to high level of IT proficinecy level is required
  • Results oriented and highly motivated
  • Good interpersonal and communication skills
Company Overview
Ricoh (Singapore) Pte Ltd