Snaphunt Pte Ltd

Systems Administrator

Snaphunt Pte Ltd| Date Posted: 11-Sep-2020
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Job Nature:
Position Level:
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

The Offer

  • Work with a leading IT outsourcing provider
  • Excellent learning and career development opportunities
  • Open and supportive work environment


The Employer


Our client is a leading provider for IT Outsourcing and Managed Services. With more than a decade of experience, they have extensive records of delivering tailor-made ICT solutions to their clients without compromising on quality.


The Job


In this role, you will be overseeing service level agreements and service improvements, designing and developing new systems, optimising systems performance and resolving system-related incidents. Your responsibilities include:

  • Validating user requirements and deManage the development of service-level objectives and targets
  • Monitoring service-level objectives to ensure that requirements are met or exceeded
  • Developing client satisfaction metrics and service procedures
  • Proposing recommendations to improve performance and client satisfaction
  • Developing new systems in accordance with business analysis and systems requirements
  • Designing security and integrity controls
  • Installing, modifying, implementing and maintaining systems
  • Defining the system maintenance procedures
  • Analysing the use of new systems to identify enhancement needs
  • Conducting user acceptance tests for the newly deployed systems
  • Leading research initiatives for the development of advanced and automated approaches for system administration
  • Interpreting internal or external business issues and recommending solutions and/or best practices
  • Providing technical advice on installation, setup, configuration of systems
  • Exploring opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conducting system audits and upgrades
  • Developing automated processes to define, measure, and report on service quality, stability and capacity
  • Analysing system requirements and performance to optimise the use of network operating systems 
  • Scheduling installations and upgrades in accordance with organisational policies, procedures and protocols
  • Conducting risk assessments of systems
  • Investigating cause of systems issues and resolving issues to ensure uninterrupted operations
  • Resolving escalated system-related issues to identify root cause and potential solutions


The Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience within a Network /Systems Engineer or similar role.
  • You are adaptable and thrive in changing environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You pay strong attention to detail and deliver work that is of a high standard


 Ref :58770068  

Company Overview
Snaphunt Pte Ltd