System Support Analyst Adobe Experience - Chinese or Japanese Speaking Analyst

Optimum Solutions (S) Pte Ltd| Date Posted: 3-Feb-2020
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Job Nature:
Position Level:
Job Category:
Diploma, Bachelor's / Honours

Job Description


You will work as a system support analyst in a global team supporting systems and processes of capability "Manage and Execute Campaigns" but also supporting other business capabilities and systems in the APAC region from Singapore


Duties & Responsibilities: 
• Communication with business teams, but also technical delivery teams. 
• Understand business requests, translate them in clearly implementable requirements, design solutions and prototypes  
• Work with Adobe Experience Cloud (Adobe Campaign, Adobe Analytics, Adobe Target), 
• Support business and global system leads handling requests and issues raised from regional business users, 
• Work closely with global capability lead, system lead and architecture team for implementing and supporting enhancements on systems 
• Experience working with business stakeholders and working in global environment, 
• Experience in Adobe Experience Cloud (Adobe Campaign, Adobe Analytics, Adobe Target, Adobe Audience Manager), 
• Digital Asset Platforms experience (Veeva Vault or similar System) not mandatory, but a plus, 
• Practical experience in JavaScript, SQL. Skills in AWS or any cloud information solution. 
• Experience in documentation of solution architecture, solution and support documentation, 
• fluent in spoken and written English, as working closely with teams and business in our focus markets requires good skills in Chinese or Japanese 

Company Overview
Optimum Solutions (S) Pte Ltd