System Operations Engineer

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 16-Mar-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities:

-    Manage day-to-day operational activities in the GDC as well as GCC, to ensure optimum system performance and work out databased strategy for continuous improvement. 
-    Work with the data engineering team, operations manager and project manager to implement improvement plans.
-    Monitor and ensure that ATFM and Service Desk operations are functional, assist in L1 and L2 activities to users where necessary.
-    Administer, monitor and maintain Linux & Windows servers, storages, NAS servers, Big data clusters.
-    Set up, install, configure and deploy new servers, and perform hardening based on established guidelines and best practices.
-    Perform data and server backup, and system security operations (e.g. user authorization, firewalls).
-    Liaise with vendors and engineers for installations/replacements, upgrades and configuration of hardware, software and patches based on establish guidelines and best practices.
-    Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary.
-    Perform hardware and software assets and inventory management as well as tracking.
-    Ensure that operation processes are documented and complies with audit requirements.

Requirements:
-    Degree or Diploma in Computer Science/Engineering, Information Technology, or in relevant disciplines.
-    At least 3 years of working experience in IT operations. 
-    Familiar with change management and incident management workflows, using ITSM tools to manage workflows.
-    Familiarity with security and access control measures to control privileged access to test and production environment. 
-    Familiarity with Privileged Access Management (PAM) tools e.g. CyberArk will be preferred.
-    Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS
-    Knowledge of container technologies such as Docker, LXC
-    Knowledge of disaster recovery, system backup and restore
-    Experience in one or more virtualization technologies (KVM, Xen, VMware, Hyper-V)
-    Knowledge in Linux and Windows server hardening
-    Security knowledge of Linux (Ubuntu & Red Hat), Apache, Nginx, Java, IIS and Windows
-    Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)