LF Logistics Services Pte Ltd

System IT Analyst

LF Logistics Services Pte Ltd| Date Posted: 20-May-2021
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Job Nature:
Position Level:
Entry Level, Experienced
Diploma, Bachelor's / Honours

Job Description


The primary role of the Business Analyst is to work closely with business and operation teams to onboard new customers. This involve define a suitable IT solution that will help the operation to work more efficiently. If needed, this role will need to work closely with our Global IT team for any development or customization needed.

Account Management

  • Response to RFQ and RFP
  • Attend any Business Review meeting with the customer and gather/understand/follow-up areas of concern and improvement


  • Work with business and operation team to understand their requirement in order to 
     implement an IT solution
  • Carry out full implementation from Design, solution, development, testing to go-live
  • Manage project on timely delivery and within the scope
  • Coordinate with Global IT team resources to deliver any development or customization if  necessary
  • Produce functional requirement, project plan, system configuration, and test plan
  • Perform configuration on the application and any setup for RDT, label printers and etc
  • Review implementation methodology and tool regularly to keep it up to date
  • Conduct training for super-users and project team members

Support (Post Production)

  • Provide post-go-live support
  • Handle any change requirement
  • Review the existing implementation and find any improvement opportunities
  • Ensure any issues reported are monitored until it closed
  • Perform handover to production support team once the project has been stabilized


  • Diploma / Bachelor’s Degree in Computer Science/Information Technology or equivalent
  • Min 2 years of working experience in IT
  • Strong passion for logistics, with strong analytical skill and problem-solving ability
  • Experience in using MS SQL, VB, .NET, and EDI tools an advantage
  • Good written and verbal communication
  • Team player and able to work independently
  • Pro-Active, self-starter, and willing to learn
  • High attention to detail and accuracy
Company Overview
LF Logistics Services Pte Ltd