System Engineer (Permanent Role)

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 3-Jan-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

  • Permanent role / Direct Contract role
  • Working Location: Nearby Redhill MRT / Bukit Panjang MRT
  • Working Hours: TBC


Responsibilities:

  • Manage system changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Propose and implement action plan when required.
  • Monitor system according to standard operations procedures.
  • Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
  • Identify, research, and resolve technical problems
  • Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
  • Provide supporting documentation, reports and other information to management (e.g. system utilization reports)
  • Provide support to users on a variety of system technologies including Microsoft Windows Server OS, VMWare, etc.


Requirements:

  • Diploma/Bachelor degree in Computer Information Systems or related field
  • Minimum 2 years working experience relevant to functional area.
  • At the high level, knowledge and experience in at least 1 or more of the following domains -
    • a. Splunk
    • b. Microsoft System Center suite of products (SCCM, SCOM, SCVMM)
    • c. Microsoft Exchange
    • d. Microsoft Active Directory (Account & GPO Management) / DNS / DHCP / File and Print server / Radius
    • e. Netbackup
    • f. Nutanix / Microsoft Hyper V
    • g. Mobile device management infra (MDM) from VMware or Samsung
    • h. Dynamics CRM

 

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)