Hecal Pte Ltd

System Engineer ( 5days/ Tuas, Transport Allowance)

Hecal Pte Ltd| Date Posted: 18-Aug-2019
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

IT System Integrator Company is looking for an Outsource System Engineer as part of a talented team of engineers, deployed at Customer’s premises, reporting to the IT Manager, to effectively carry out system and network related IT support and troubleshooting for Customer’s day-to-day IT support operations.

 

RESPONSIBILITIES:
• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals
• Perform installations, migrations and troubleshooting on systems.
• Resolve issues that occur outside work hours whenever needed.
• Take ownership of technical issues and working with the team to resolve more advanced issues when necessary.
• Ability to adhere to SOPs to carry out duties and escalation of issue to Level 2/3 support.
• Provide in-house helpdesk support via phone/email/remote access support.
• Document troubleshooting and problem resolution steps.
• Participate in providing customer training when required.
• Keep customers informed on the support development and progress.
• Report to assigned Team Lead/Manager during support request.
• Other tasks and projects as assigned by Manager or Management.

 

QUALIFICATIONS:
• Diploma/Degree in Computer Science or IT
• At least 2-3years of experience in implementing, administrating and troubleshooting Microsoft Windows OS, Active Directory, System & Software Management, VMware vSphere (Virtualization) and VMware Horizon (VDI) environment.
• Practical knowledge and hands-on experiences in system troubleshooting and isolation

 

OTHERS INFO:

• 5days work week

• Work Place at Tuas (West)2

• Salary offer from S$2.5K- 3.2K

• Transport Allowance S$150

• Gratunity Bonus upon completion of 12months contract

• Annual leave and Medcial Leave is provided

 

 

Interested Applicants EMail to: [Click Here to Email Your Resume] with detail resume in MS Words Doc format and a copy of recent photo.

Your interest will be treated with strictest of confidence. We regret that only shortlisted candidates will be notified or contacted. Thank you.

 

 

 

ALKTAN
EA Licence No. 12C6198 | Registration No. R1109757

 

 

       

Company Overview
Hecal Pte Ltd